Multi-factor Authentication

What is Multi-factor Authentication (MFA)?

Multi-factor Authentication (MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to a resource such as an application or online account. MFA is a core component of online security. Rather than just asking for a username and password, MFA requires an additional verification method, which decreases the likelihood of a successful cyber attack. For your Londonderry School District account MFA can include a 6 digit code texted to your phone, or verification using the Microsoft Authentication app (available for both iPhone and Android).

Setting up Multi-factor Authentication

Below are the instructions for setting up MFA for your Londonderry Microsoft Account ( The first set of written instructions are for setting up MFA via text message. The second video tutorial is for setting up MFA using the Microsoft Authenticator app. Please submit a help desk ticket if you have trouble setting up either method. 

Step 1.

Visit and click the sign-in button. You may already be signed into your Office account; if so, skip to step 3.

Step 2.

Sign into your Microsoft account using your email and password.

Step 3.

Click on your profile picture in the upper right corner of the browser window and click view account.

Step 4.

On the Security Info panel click Update Info

Step 5.

From the Security Info page click "+ Add sign-in method", and from the popup choose "phone."

Step 6.

Enter your cell phone number, make sure "text me a code" is selected and click next.

Step 7.

Enter the 6 digit code that was sent to your phone and click the "Verify" button.

Step 8.

Place an IT Help Desk Ticket to notify your building IT technician that you enabled MFA, as the technician has a setting to adjust for you.

Microsoft Authenticator App

In addition to receiving a text messages to authenticate your Microsoft account, you can also choose to use the Microsoft Authenticator app. Using the app will send an alert to your phone notification system, and you can approve or deny the login request. Watch the video below for instructions on setting up MFA with the Microsoft Authenticator App. We strongly suggest that you setup verification by text/sms first and leave it as an option.